1. Introduction
StreamOVax ("we," "us," "our") uses cookies and similar tracking technologies on our website streamovax.com (the "Site") to enhance user experience, analyze website usage, and support our services. This Cookie Policy explains what cookies are, how we use them, and your options regarding cookie preferences.
2. What Are Cookies?
Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. These files contain information that can be sent back to the website's servers. Cookies serve various purposes including:
- Remembering your login information
- Saving your preferences and settings
- Tracking your browsing behavior
- Analyzing website traffic patterns
- Delivering personalized content
- Improving website functionality
3. Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Session Cookies | Maintain login sessions and user authentication | Deleted when browser closes |
| Persistent Cookies | Remember preferences and login credentials across visits | Remain until expiration or deletion |
| Analytics Cookies | Track user behavior and website performance (Google Analytics) | Up to 2 years |
| Functional Cookies | Enable core website features and user preferences | Variable |
| Advertising Cookies | Track browsing for targeted ads on third-party sites | Up to 2 years |
| Third-Party Cookies | Set by external services for analytics and functionality | Varies by provider |
4. Specific Cookies We Use
4.1 Essential Cookies
These cookies are necessary for the website to function properly:
- sessionid: Maintains your login session
- CSRF_token: Protects against security threats
- cookieConsent: Remembers your cookie preferences
4.2 Analytics Cookies
We use Google Analytics to understand user behavior and improve our website:
- _ga, _gid, _gat: Track website visits and user interactions
- Data collected: Pages visited, time spent, device type, geographic location
- Learn more: Google Privacy Policy
4.3 Functional Cookies
These cookies enhance website functionality:
- user_preferences: Saves language and theme preferences
- course_progress: Stores your learning progress
- site_settings: Remembers accessibility and display settings
4.4 Third-Party Cookies
External services may set cookies for various purposes:
- Payment processors: Process secure transactions
- Social media: Enable social sharing and login features
- Content delivery networks: Optimize content delivery
5. How Long Do Cookies Last?
Cookies have different lifespans:
- Session Cookies: Deleted automatically when you close your browser
- Persistent Cookies: Remain on your device for a set duration (typically 1-2 years) or until you delete them manually
- Analytics Cookies: Typically stored for up to 26 months
6. Your Cookie Preferences
6.1 Cookie Consent Banner
When you first visit StreamOVax, a cookie consent banner appears. You can:
- Accept All: Allow all types of cookies
- Decline: Use only essential cookies
- Customize: Choose which categories of cookies to allow
6.2 Browser Controls
You can control cookies through your browser settings:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Privacy, search, and services → Cookies
6.3 Disabling Cookies
You can disable cookies entirely in your browser settings. However, this may limit website functionality, including:
- Staying logged into your account
- Accessing course materials
- Saving your preferences
- Personalizing your experience
7. Do Not Track (DNT)
Some browsers include a "Do Not Track" feature. StreamOVax respects DNT signals when available. However, many websites and services do not respond to DNT headers. You can enable DNT in your browser settings for additional privacy protection.
8. Third-Party Services and Cookies
Our website integrates with external services that may set their own cookies:
Google Analytics
- Purpose: Analyze website traffic and user behavior
- Cookies Used: _ga, _gid, _gat
- Privacy Policy: Google Privacy Policy
- Opt-out: Google Analytics Opt-out Extension
Payment Processors
Third-party payment providers may set cookies to process transactions securely. These cookies are governed by their privacy policies.
9. GDPR and Cookie Compliance
StreamOVax complies with EU General Data Protection Regulation (GDPR) and similar regulations:
- We obtain explicit consent before setting non-essential cookies
- You can withdraw consent at any time by managing cookie preferences
- We provide clear information about cookie purposes and duration
- Third-party services comply with data protection standards
10. Children and Cookies
StreamOVax does not knowingly use cookies to collect data from children under 13. If we become aware of such activity, we will delete the information immediately. Parents concerned about cookies and children's data should contact us.
11. Updates to Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or applicable laws. We will notify you of significant changes. Continued use of StreamOVax constitutes acceptance of updated policies.
12. Contact Us
For questions about our cookie practices, please contact:
- Email: privacy@streamovax.com
- Phone: +66 (0) 81 234 5678
- Mail: StreamOVax Privacy Team, 123 IT Park, Silom Road, Bangkok, Thailand 10110