Frequently Asked Questions

No! We offer courses at all levels. Our beginner courses are specifically designed for people with no prior programming experience. However, some advanced courses (like Cloud Computing or Advanced ML) do require foundational programming knowledge. We provide prerequisites information for each course to help you choose the right level.

Minimum requirements:

• Windows 10+, macOS 10.14+, or Linux (Ubuntu 18.04+)
• 8GB RAM (16GB recommended)
• 50GB free disk space
• Stable internet connection (10 Mbps minimum)
• Latest version of Chrome, Firefox, or Safari browser

We'll help you set up a development environment during the first week of your course.

Yes! Upon successful completion of any course (including all assignments, projects, and final assessment), you'll receive a certificate of completion issued by StreamOVax. These certificates are recognized by many employers and can be added to your resume and LinkedIn profile.

Yes, we offer a 14-day money-back guarantee. If you're not satisfied with the course within the first 14 days, you can request a full refund. After 14 days, refunds are not available, but you can always continue accessing course materials.

Our courses are self-paced with optional live sessions. You have lifetime access to all course materials and can learn at your own speed. However, we also offer optional live Q&A sessions with instructors, typically twice a week, where you can ask questions and interact with peers.

You have lifetime access! Once you enroll in a course, you can access all materials forever. Even after completing the course, you can review lessons, projects, and resources anytime. We also keep courses updated with the latest content.

The time commitment varies by course:

• Beginner courses: 8-12 hours per week
• Intermediate courses: 12-15 hours per week
• Advanced courses: 15-20 hours per week

You can adjust your pace based on your schedule. Some students finish courses faster, while others take longer—both are completely fine!

Yes, you can enroll in multiple courses simultaneously. However, we recommend completing one course at a time to ensure quality learning, especially if you're a beginner. Some students take 2-3 complementary courses in parallel, but it requires good time management.

Yes! We provide comprehensive career support including:

• Resume and portfolio review
• Interview preparation and coaching
• Mock interviews with industry professionals
• LinkedIn profile optimization
• Job board access with curated opportunities
• Networking events and company meetups

95% of our graduates find employment within 3 months of completing their courses.

We don't guarantee specific job placement, but we provide extensive career support and resources. Our 95% placement rate comes from our students' dedication, the quality of our training, and our strong industry partnerships. We help you develop interview skills, build a strong portfolio, and connect with employers.

Salary ranges vary significantly based on your location, experience, and the course you complete. In Thailand and Southeast Asia:

• Entry-level developer: ₹ 25,000 - 40,000/month
• Junior developer (1-2 years): ₹ 35,000 - 60,000/month
• Mid-level developer: ₹ 60,000 - 100,000+/month

Your previous experience, skills developed, and effort in landing interviews all play important roles in salary negotiation.

Absolutely! Career support doesn't end when you finish your course. You have access to our career services team and resources for life. Many of our alumni continue attending mock interviews, networking events, and career development workshops long after graduation.

We have multiple support channels:

• Community forums where you can ask peers and instructors
• Live Q&A sessions twice weekly with instructors
• One-on-one mentoring sessions (available in some courses)
• Comprehensive documentation and code examples
• Email support from our instructor team

We encourage collaboration and learning from the community!

Yes! You can download course materials including videos, code samples, and documentation. This allows you to learn offline when internet connectivity is limited. However, interactive quizzes and live sessions require internet access.

We accept multiple payment methods:

• Credit and debit cards (Visa, Mastercard)
• Bank transfers
• Digital wallets (Alipay, WeChat Pay)
• Installment plans (available for some courses)

For corporate training, we offer custom billing arrangements.

Contact our support team:

• Email: support@streamovax.com (response within 24 hours)
• Live chat during business hours
• Community forums (peer support 24/7)
• Phone: +66 (0) 81 234 5678

We're here to help with any technical issues or questions!